Terms of Use Version History

This page contains an archive of all versions of the Kalum Terms of Use. We maintain complete version history for transparency. The current version is always available at the main terms of use page.

All Versions

Version 2026-05-24

Current Version

Effective Date: May 24, 2026

Status: Active

Summary: Updated to reflect the rollout of Apple in-app purchases on iOS. Rewrote credit-package pricing to show the actual iOS App Store tiers ($2.99 / $12.99 / $29.99 for 209 / 909 / 2,099 credits) instead of a misleading 1:1 USD-to-credits table. Split the refund policy into Stripe (we refund directly) and Apple (refunds go through reportaproblem.apple.com) sections. Added Apple as a payment processor in §5.7 and called out the in-app account-deletion path in §15.1.

Key Points:
  • Real iOS credit tiers disclosed — $2.99 / $12.99 / $29.99 → 209 / 909 / 2,099 credits
  • In-app amount at time of purchase is authoritative; Android/web may differ
  • Apple App Store added as iOS payment processor in §5.7
  • New §6.5 documents Apple's refund flow (reportaproblem.apple.com)
  • Stripe refund window scoped to Stripe-processed purchases only
  • §15.1 now references in-app deletion (Settings → Delete Account)
  • Country count tightened to "approximately 200 destination countries"
View Current Version

Version 2026-05-04

Archived

Effective Date: May 4, 2026

Status: Superseded by 2026-05-24

Summary: Aligned the Terms with the current product. Updated credit packages to a 3-tier structure ($2 / $10 / $25), corrected the call-billing section to reflect that all attempts are billed (including unanswered calls), corrected the minimum-balance gate to 1.5× the per-minute rate, expanded refund and consumer-protection language for EEA/UK users, added an Apple/Google platform additional-terms section, and tightened anti-fraud and prohibited-use clauses.

Key Points:
  • Credit packages updated to $2 / $10 / $25 (3-tier)
  • All call attempts are billed, including unanswered, busy, and failed
  • Minimum balance to start a call: 1.5× the per-minute rate
  • Up to 2 concurrent active calls per account
  • New-account restrictions on certain high-risk destinations (24h)
  • Apple Pay and Google Pay disclosed as payment methods
  • EEA/UK 14-day right of withdrawal acknowledged
  • Liability cap floor of USD $100
  • Apple App Store / Google Play platform-additional-terms section added
  • Coverage expanded to 216+ destination countries
View Archived Copy

Version 2026-02-07

Archived

Effective Date: February 7, 2026

Status: Superseded by 2026-05-04

Summary: Initial terms of use for Kalum prepaid VoIP calling service.

Key Points:
  • 18+ age requirement
  • Prepaid credit system ($5, $10, $25, $50 packages)
  • Per-minute billing, rounded up to nearest minute
  • 7-day refund window for unused credits
  • Credits do not expire
  • No emergency calling (911, 112, 999, etc.)
  • Prohibited uses including robocalls and harassment
  • Binding arbitration for disputes
  • California law governance
View Archived Copy

About Our Version History

We believe in transparency. Every time we update our terms of use, we:

  • Create a permanent archived copy of the previous version
  • Update the effective date on the new version
  • List all versions on this page for your reference
  • Maintain this archive indefinitely

Material changes to our terms will be communicated through in-app notifications and email (if you have provided one).